If you are not completely satisfied with a product you have purchased from J28 Design Inc., call 1-707-400-6080 Ext 105 within 30 days of the purchase date. We will issue you a Return Merchandise Authorization number (RMA#). Simply write the RMA# on the box outside of the package and include a copy of the packing slip (if available) and send it back to us.
All returns must be in perfect "as new" condition and in their original packaging. Refunds will be issued within 4 days of receipt of the return. All refunds will be credited to your original form of payment. Please note, we cannot refund shipping charges.
(Could take up to 14 business days for the payment method used to release the funds back, once the refund is issued)
All returns must be shipped to:
J28 Design Inc.
RMA# [your order number]
420 Aaron St, Stee B
Cotati, CA 94931